Counterparty Privacy Notice

How Mytra handles correspondence with suppliers, carriers and brokers.

Mytra, Inc., 427 Valley Drive, Brisbane, California, is responsible for the handling described here.

What we process. Correspondence between you and Mytra's supply chain team about orders, deliveries, schedules, specifications and shipments, together with the attachments to it. That includes your name, your work email address, and anything you write in the message.

Why. To keep Mytra's record of its supply chain current. We extract dates, quantities, order references, quoted prices, quoted lead times and carrier or tracking references from the correspondence rather than retyping them. Our lawful basis is our legitimate interest in maintaining accurate operational records.

How. Correspondence is processed in Mytra's internal systems. Message content and attachments are sent to Anthropic PBC, our artificial-intelligence service provider, under a written contract that forbids it from training on our data. That processing takes place in the United States. The facts extracted are shown to a person at Mytra, who decides whether to accept them.

What we do not do. We do not use your correspondence to evaluate you or your employer's personnel. We do not sell it, and we do not disclose it other than as this page describes.

How long. Message content and attachments are deleted eighteen months after reading. The facts extracted from them are kept with the order or shipment record they relate to, for seven years from the close of that transaction.

Your rights. Depending on where you are, you may have the right to ask what we hold about you, to have it corrected or deleted, and to object to this processing. Write to [email protected]. If you are in the European Economic Area or the United Kingdom, you may also complain to your supervisory authority. Information is transferred to the United States under the European Commission's standard contractual clauses and, for the United Kingdom, the International Data Transfer Addendum.